Job description
SPS Security is recruiting an experienced control room Supervisor to work near the centre of Hull. This is a full-time position with the company. This will also be a contracted position with SPS Security.
You will play an active role in the Security team, as part of a 24-hour shift team responsible for actively protecting the whole of our customer base and their assets; as well as maintaining a secure and safe environment for visitors, staff and contractors. In addition, playing an essential part in incident response in the Control Room.
Main Responsibilities:
- To proactively monitor CCTV for the prevention of crime and to ensure the Health and Safety of staff and visitors.
- To efficiently respond to alarms on the access control system as well as dispatch officers in response to case alarms.
- To co-ordinate the logging and storage of high-value lost property.
- To manage the issue of high-risk keys and fobs and keys held.
- To dispatch officers to investigate fire alarm activations.
- To support the induction of new starters to the team.
- To ensure an accurate record of events is kept during an incident.
- To escalate all accidents to the Duty Shift Manager involving SPS staff.
- To report faults to the relevant contractor where an urgent response is required.
- To update the staff and operations logs when required.
- To audit all keys daily.
- Any additional reasonable duties requested by operational management.
Benefits
Excellent training and development, annual leave entitlement, auto-enrolment pension scheme.
Additional Information
The shift pattern will be on a 4 on 4 off night. There is also overtime available as part of the advertised role.
Required Skills
Essential Qualifications/Licences
- SIA Licence
Preferred Skills
- SIA CCTV licence
- Driving Licence
Essential Skills/Criteria
- Deliver excellent customer service
- Good IT Skills
- Demonstrate the ability to think and act quickly in emergencies or under pressure
- Have an ability to deliver succinct and clear verbal and written reports where necessary
- Maintain a high standard of personal presentation
- Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance to ensure team effectiveness and availability
- Able to demonstrate an ability to work as part of a team.
- Able to deal calmly and confidently with all demands from the public.
- An understanding of the principles of equality and diversity in relation to visitors’ needs.
- An interest in and commitment to the work of SPS Security and its clients
Only candidates in the local area will be considered for this role.
Job Types: Full-time, Permanent
Pay: From £28,700.00 per year
Benefits:
- Company pension
- Free Parking
- On-site parking
Schedule:
- 12-hourshift
- Holidays
- Night shift
- Overtime
- Weekend availability
Licence/Certification:
- SIA (required)
- CCTV Licence (required)
- Driving Licence (required)
Work Location: In person