Control Room Supervisor Archives

Job description

We are looking to recruit the perfect candidates for a new permanent Security Mobile Patrol Officer position we have in the centre of Hull.

The position we are advertising for will be commencing immediately following a successful interview and vetting.

The successful candidate must be looking for long term stability and a view to be based in this role for the long-term future. We are keen to employ someone who wants to commit to this particular contract and establish a professional, reliable and successful Security service.

The candidate will work alone driving a provided vehicle and will be responsible for visiting set locations and checking on buildings within the area of Hull. You will also be responsible for attending alarms that are activated on the numerous locations and ensuring the welfare of your fellow Security Officers.

You have experience of working in Security and have a strong background in working with people.

Shift times will be on a roster basis, and we are looking at adopting a regular shift pattern each month to keep the duties constant and provide each employee with the full time hours.

We do ask that candidates are versatile and willing to sometimes alter their duties depending on coverage and other staff holidays.

Duties will include working nights on a shift pattern.

All Officers are required to hold a valid SIA Licence and must hold a Full Clean Driving Licence.

In exchange, we offer an enhanced Pay rate which will be discussed at Interview.

Job Type: Full-time

Pay: £12.80 per hour

Expected hours: 42 per week

Schedule:

Night shift
Overtime
Weekend availability

Application question(s):

Do you currently have an SIA licence
Do you currently have a driving Licence
Do you live in Hull

Job description

SPS Security is recruiting an experienced control room Supervisor to work near the centre of Hull. This is a full-time position with the company. This will also be a contracted position with SPS Security.

You will play an active role in the Security team, as part of a 24-hour shift team responsible for actively protecting the whole of our customer base and their assets; as well as maintaining a secure and safe environment for visitors, staff and contractors. In addition, playing an essential part in incident response in the Control Room.

Main Responsibilities:

To proactively monitor CCTV for the prevention of crime and to ensure the Health and Safety of staff and visitors.
To efficiently respond to alarms on the access control system as well as dispatch officers in response to case alarms.
To co-ordinate the logging and storage of high-value lost property.
To manage the issue of high-risk keys and fobs and keys held.
To dispatch officers to investigate fire alarm activations.
To support the induction of new starters to the team.
To ensure an accurate record of events is kept during an incident.
To escalate all accidents to the Duty Shift Manager involving SPS staff.
To report faults to the relevant contractor where an urgent response is required.
To update the staff and operations logs when required.
To audit all keys daily.
Any additional reasonable duties requested by operational management.

Benefits

Excellent training and development, annual leave entitlement, auto-enrolment pension scheme.

Additional Information

The shift pattern will be on a 4 on 4 off night. There is also overtime available as part of the advertised role.

Required Skills

Essential Qualifications/Licences

SIA Licence

Preferred Skills

SIA CCTV licence
Driving Licence

Essential Skills/Criteria

Deliver excellent customer service
Good IT Skills
Demonstrate the ability to think and act quickly in emergencies or under pressure
Have an ability to deliver succinct and clear verbal and written reports where necessary
Maintain a high standard of personal presentation
Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance to ensure team effectiveness and availability
Able to demonstrate an ability to work as part of a team.
Able to deal calmly and confidently with all demands from the public.
An understanding of the principles of equality and diversity in relation to visitors’ needs.
An interest in and commitment to the work of SPS Security and its clients

Only candidates in the local area will be considered for this role.

Job Types: Full-time, Permanent

Pay: From £28,700.00 per year

Benefits:

Company pension
Free Parking
On-site parking

Schedule:

12-hourshift
Holidays
Night shift
Overtime
Weekend availability

Licence/Certification:

SIA (required)
CCTV Licence (required)
Driving Licence (required)

Work Location: In person